Intermediate

AI Workflows at Work: Prompt Libraries and Reliable Outputs

Move from one-off prompting to dependable AI-assisted work. Using a fictional events business, you will triage suitable tasks, write grounded prompts, defend against injected instructions, turn prompts into versioned templates, get structured JSON and table outputs, control tone with examples, score outputs against test sets, and apply accuracy, privacy and copyright checks before anything is sent. Works with ChatGPT, Microsoft Copilot, Google Gemini or similar; a free tier is enough because all practice material is fictional. Text-based course with a source pack, prompt library, test log and pre-send checklist to download.

6h 35m 12 lessons Intermediate level
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Course content

Module 1: Foundations: the right tasks, settings and sources

Decide which work tasks suit AI, set up safe accounts, and write prompts that stay grounded in approved sources.

  • Choose suitable tasks and check your tool settings25 min
  • Write a reliable work prompt30 min
  • Ground answers in sources and resist injected instructions30 min

Module 2: Build a team prompt library

Turn prompts that work into reusable, versioned templates with structured outputs and style examples.

  • Turn a good prompt into a reusable template30 min
  • Get structured outputs: tables, checklists and JSON35 min
  • Use examples and a style guide for consistent tone30 min

Module 3: Reliability: test, verify and protect

Score outputs against a test set, check facts and numbers, and apply privacy and copyright safeguards.

  • Build a test set and score outputs35 min
  • Check facts, numbers and citations30 min
  • Privacy, confidentiality and copyright checks30 min

Module 4: Operate at team level

Share instructions safely, design workflows with human review points and deliver a tested prompt library.

  • Reusable assistants and shared instructions30 min
  • Design workflows with human review points30 min
  • Capstone: deliver a tested team prompt library60 min