Beginner
First-Time Manager: Feedback, Delegation and Difficult Conversations
Build practical management habits through realistic fictional scenarios and usable templates. Practise delegation, one-to-ones, feedback and difficult conversations, then create a four-week team action pack. This is general management guidance, not employment-law advice.
1h 54m 9 lessons Beginner level
Pro membership
Unlock this course and 50+ others
One membership at £4 a month opens every lesson, quiz and certificate on Skillora. Cancel anytime.
- Every paid course in the library unlocked
- Quizzes and verifiable completion certificates
- Career pathways matched to the courses
- Cancel any time — access runs to the end of your billing period
Course content
Module 1: Foundations and Delegation
Clarify the manager role, define outcomes and delegate with explicit boundaries.
- Moving from Colleague to Manager12 min
- Set Outcomes and Agree Priorities12 min
- Delegate with Authority and Checkpoints12 min
Module 2: One-to-Ones, Feedback and Support
Run colleague-centred conversations and match support to the actual obstacle.
- Run Useful One-to-Ones13 min
- Give Specific, Actionable Feedback13 min
- Listen, Coach and Agree Support13 min
Module 3: Difficult Conversations and Team Action
Prepare and follow through fairly, then create a self-assessed management pack.
- Prepare Difficult Conversations Safely13 min
- Follow Through and Reset Agreements13 min
- Final Project: Team Management Action Pack13 min