Build Business Automations with Make
Build two Make scenarios for a fictional workshop business: capture enquiries in Google Sheets and send a response only after human approval. Practise field mapping, validation, duplicate checks and conservative recovery when a send outcome is unclear. Complete a tested prototype and an operating handover, with explicit privacy, cost and spreadsheet limitations.
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Course content
Module 1: Design and capture a trustworthy enquiry
Specify the workflow, inspect trigger bundles, map fields and route invalid inputs without sending customer mail.
- Specify an automation worth building16 min
- Create a trigger and inspect bundles16 min
- Map fields without corrupting meaning16 min
- Validate inputs and route exceptions16 min
Module 2: Control approval, duplicates and delivery
Build the two-scenario state model, protect the human checkpoint and recover without blind duplicate sends.
- Prevent duplicate enquiry records18 min
- Build a durable approval checkpoint18 min
- Send a reviewed response and record its outcome18 min
- Recover safely from errors and retries18 min
Module 3: Test, govern and hand over the automation
Apply privacy controls, model credits, execute a release checklist and complete a self-assessed operational handover.
- Protect personal data and credentials20 min
- Estimate credits and monitor running costs20 min
- Test behaviour, not just successful runs20 min
- Deliver the workflow and operating guide20 min