Beginner
Negotiation
Build practical, job-ready skills in negotiation through guided lessons, applied exercises and knowledge checks. Complete the course at your own pace and earn a verifiable certificate when you pass the assessments.
54 min 9 lessons Beginner level
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Course content
Module 1: Preparation
Most negotiations are won before they start.
- Interests versus positions6 min
- Know your BATNA6 min
- Setting targets and limits6 min
Module 2: At the table
Techniques during the conversation.
- Anchoring the first offer6 min
- Listening and questions6 min
- Trading concessions6 min
Module 3: Closing and relationships
Finish well and keep trust.
- Handling deadlock6 min
- Closing the deal6 min
- Ethics and long-term value6 min